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NutriLife Thailand Privacy Policy

At NutriLife Thailand, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data in compliance with relevant data protection laws. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

  • Personal Identification Information: This includes your name, email address, phone number, and postal address when you register for an account, subscribe to our newsletter, request an online consultation, or contact us through our forms.
  • Health-Related Information: When you use our online consultation service, you may voluntarily provide information about your health, dietary habits, medical history, and wellness goals. This sensitive information is treated with the utmost care and confidentiality.
  • Usage Data: We automatically collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

The information we collect is used for various purposes to deliver and enhance your experience with NutriLife Thailand:

  • To provide and maintain our Service, including processing your online consultation requests and managing your account.
  • To communicate with you, respond to your inquiries, and send you important updates or newsletters if you have opted in.
  • For internal research and analytical purposes to better understand our user base and service effectiveness.

3. Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

  • Encryption: All sensitive data transmitted to our servers is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: Access to your personal data is restricted to authorized personnel only, who are bound by strict confidentiality obligations.
  • Regular Audits: We regularly review our data collection, storage, and processing practices to prevent unauthorized access, alteration, disclosure, or destruction of your information.
  • Secure Servers: Our servers are protected by firewalls and are located in secure data centers.
Secure data processing and digital lock icon representing data security

4. Sharing Your Information

NutriLife Thailand does not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. Please contact us if you would like to exercise any of these rights.

6. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: